FAQs
What is FENSA?
FENSA stands for the Fenestration Self-Assessment scheme. It has been set up by the Glass and Glazing Federation (GGF) and other industry bodies, with Government encouragement www.communities.gov.uk, in response to new Building Regulations.
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What are the new Regulations?
The Government's Approved Document L (Fuel Conservation) complementing the new energy efficiency regulations, was issued on 31 October 2001. It extends Building Regulations to cover replacement window and door installation from April 2002, when all installers and buyers of replacement windows and doors will be expected to comply with improved energy efficiency requirements. One of the main drivers is the need to reduce heat loss in order to conform to more stringent energy efficiency targets. Glass products will be expected to have lower heat loss, measured by their "U" value.
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How will the Regulations affect installers?
They involve more stringent specifications for the products used. In addition, all installations will be subject to inspection by Local Authority Building Control, unless arrangements for self-assessment have been made. With the annual rate of replacement installations running at approximately 2 million, inspection of each installation would cause a major bottleneck if channelled through the normal Building Control route.
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What has to be certified?
Where a window or windows is/are completely replaced (as opposed to repaired) in existing dwellings, they must comply with Approved Documents Parts L1 and N (safety in relation to impact). In addition, the building should not end up with a worse level of compliance with respect to other applicable parts of Building Regulations, which includes Parts A (Structure), B (means of escape in case of fire) F (ventilation), J (combustion appliances and fuel storage systems) and M (access for the disabled).
Building Regulations for replacement windows state that “The situation must be made no worse than the outgoing windows” for example if the outgoing windows contained trickle vents the new placement windows must include them there are no exceptions, the window openings must be the same or better than the outgoing windows the openings cannot be made any smaller. Side window openings cannot be replaced by top openings over fixed windows.
Windows and doors in critical locations ie Windows below 800mm from floor level and doors where the glass comes within 1500mm of the floor level to the start of the glass must contain safety glass (toughened or laminated) and must include the relevant safety mark clearly visibly to comply with Building Regulation N.
Compliance with the Gas Safety (Installation and Use) Regulations 1998 is also essential.
FENSA does not apply to commercial premises or New Build properties. In both of these instances you are required to go through the Local Authority Building Control process. If your property is a Flat then planning permission is always required before replacing your windows, once planning permission is granted a FENSA registered company can register the installation for certification purposes. If you live in a property that is a Listed Building and wish to replace your windows this would fall under the Jurisdiction of the relevant Local Authority therefore planning permission would be required and the installation cannot be registered with FENSA.
Doors with less than 50% glazing do not require registration.
FENSA also does not apply to caravans/holiday chalets if they are not occupied for more than 10 months of the year these fall within the jurisdiction of the Local Authority and therefore a Building Notice is required. If however they are permanently lived in they can be FENSA Registered however they must have a there own postal address which has been registered with the Royal Mail.
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How can FENSA help?
By joining FENSA, companies can self-certify their installations. They can therefore avoid the costs and potential delays of Building Control procedures. A small sample of their installations will be inspected by FENSA-appointed inspectors to ensure standards are being maintained. FENSA will also inform local authorities of all completed FENSA installations, and issue certificates to householders confirming that the installer self certifies compliance.
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Why is insurance required?
FENSA Registered Businesses are required to have in place for their customers the two categories of insurance stated below. It is a government requirement that companies must have this insurance in place.
If Registered Businesses take deposits in advance of installations, they must give some form of deposit indemnity. Deposits may be guaranteed by, for example, trade association Deposit Indemnity schemes, or credit card protection.
A Registered Business must also give a guarantee or warranty covering the cost of completing rectification work in respect of defects and in the event of ceasing to trade, offer to back this guarantee with an independent insurance policy.
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When must I offer an insurance-backed guarantee?
You should offer the consumer an insurance-backed guarantee before you start the installation. How and when you do this depends on your commercial procedures, and also on any requirements that your insurance provider may have.
Our understanding is that some companies may prefer to make this offer at the time of sale, whilst others may defer it until the order is confirmed. In some cases, your insurance provider may wish to make the offer themselves, since their staff are likely to be more qualified than your salespersons. Please consult your insurance provider and decide, in the light of their advice, when the offer will be made and by whom.
The basic requirement from FENSA is that the insurance-backed guarantee is offered.
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How will the scheme work?
Once registered, companies will be required to certify that their work complies with the regulations, and inform a central FENSA database whenever they carry out an installation. The database will then be used as the source for certification to Local Authorities that installations have taken place, producing certificates for homeowners, and for subsequent reference, by solicitors doing search activities prior to house purchases.
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How will inspection work?
Inspection will normally be carried out on 1% of each business's installations, subject to a minimum of 2 per annum and a maximum of 100. In the event of failed inspections, businesses will be responsible for the costs of re-inspection, and the frequency of inspections will increase.
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What are the benefits?
For companies, registration with FENSA confirms their commitment to meeting the new regulations. As stated above, they will also save time and money on inspection.
For consumers, the FENSA scheme will provide a certificate confirming that their windows comply with the new regulations.
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Still have a question?
Please email us and we will endeavor to answer any other queries you may have.
